1. What file formats do you accept?
For die-cut vinyl jobs, we accept Adobe Illustrator (.ai) and Adobe Illustrator EPS (.eps)

*Please note that a raster file (jpg, bmp, tif) embedded into and Illustrator EPS/AI file are NOT acceptable (See #2 Below)

For printed items, we accept JPEGs (.jpg), TIFFs (.tif), and Adobe Photoshop (.psd).

2. What is the difference between raster & vector graphics?
Raster files, also referred to as bitmaps, are images made up of pixels. Vector files are made up of points and coordinates, which is what our machines use to cut out your artwork. You should be able to see the difference if you zoom in close. Raster files will begin to pixelize, but vector files should not.

Raster File @ 500%

Vector File @ 500%

"Placing" or "Pasting" a jpeg or bitmap file into an Adobe Illustrator or EPS file will not create an acceptable file. This will still require scan/conversion.

3. What resolution should I create my file in?
In order to print banners and posters, we require your file to be at least 150dpi at the actual size. Meaning that if your product will be 2 feet by 3 feet, you must create your file at 24" x 36" @150dpi. Files that do not meet these requirements cannot be guaranteed for optimal quality.

4. How can I submit my artwork to you?
You can bring your file by our shop in person. We accept CDs, floppies, and thumb drives. You may also email your file to us. Please limit your sample files to 1MB. Files larger than this will not be accepted. Once your order is placed we may ask you for a larger file.

5. Do you take MAC files?
We have compatible MAC software, but to minimize complications, it is recommended that you bring in PC compatible files/discs. We cannot open MAC Stuffit files (sit/sitix).